You may return your non-cosmetics/haircare items within 14 days of receiving your purchase. All items must be in original condition, with tags attached, and free from any smoke smell.
Unless the product return is due to a manufacturing defect, you are responsible for the return postage.
Once the product is received it will be inspected. This process may take up to 5 business days once the item is received. If it meets the above criteria a refund will be issued. A copy of the receipt must be included with the returned product to initiate the refund.
Shipping charges are non-refundable.
Due to COVID-19 Restrictions Face Masks, Filters, and extender clips cannot be returned.
Haircare, Cosmetics, Nail Wraps, & Clearance Merchandise cannot be returned.
Merchandise purchased at a discounted price of 40% or more cannot be returned.
For questions about our return policy please email us at Service@fatamys.com
4368 Clearwood drive
Sparks, NV 89436